THE STATE OF DIGITAL
ACCESSIBILITY IN
HEALTHCARE

Get our Whitepaper

In this whitepaper you will learn about:

Barriers faced by patients with disabilities online
Digital accessibility regulations for healthcare organizations and providers
Web accessibility tips for healthcare companies

WHAT IS WEB ACCESSIBILITY?

Web accessibility is the process by which organization work to remove barriers and faced by people with disabilities on digital properties. When a site is designed and developed correctly, it provides everyone, regardless of ability, equal access to the site's information and functionality.

WEB ACCESSIBILITY MATTERS WHEN

There are 63 million people with disabilities in North America

Disabilities cost $400 billion year in healthcare expenditure

More than 8 in 10 people with disabilities disregard a service provider because of barriers encountered

TYPES OF BARRIERS PEOPLE WITH DISABILITIES ENCOUNTER ONLINE:

Physical - Individuals are not provided technology to help them overcome barriers such as a keyboard, mouse or touchscreen smartphone.
Visual - Websites aren't designed or developed properly to accommodate patients using screen readers or other technology.
Speech - Websites and other digital properties that utilize voice recognition software for navigation.
Auditory - Audio and video files that aren't properly captioned or transcribed.
Cognitive - People do not have access to technology that will help them read, click or scroll through a website.

PRINCIPLES OF WEB ACCESSIBILITY

Perceivable

Information and user interface components must be presentable to users in ways they can perceive.

Operable

User interface components and navigation must be operable.

Understandable

Information and the operation of the user interface must be understandable.

Robust

Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies.

Download the guide to learn more about how web accessibility enhances the digital experience for patients with disabilities, and how organizations can achieve and maintain compliance with accessibility standards, regulations and guidelines.